-Call from a quiet place with few distractions and call at a convenient time. Most offices get the most calls in the 30 minutes after they open. Unless it is an emergency, wait until an hour after they open to make your call. Never call at lunch time or in the hour before they close. You will not get the best attention on the other end of the line!
-Select a few ideal times and dates before you make the call and begin by asking if those appointments are available
-Collect your personal information before you call. You may be asked for Social Security numbers and Health Insurance information.
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